Menus on iPhone

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lunagraphica
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Menus on iPhone

Post by lunagraphica »

I'm trying to use my menus on iPhone, and getting odd behavior with submenus. It seems that I need to tap and hold for about a second. Sometimes when I tap, the submenu highlights but does nothing else.

Are other people seeing this problem? Is there a fix?
lunagraphica
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Re: Menus on iPhone

Post by lunagraphica »

So... is anybody using Milonic menus on iPhone?
lunagraphica
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Re: Menus on iPhone

Post by lunagraphica »

Does anyone READ the support forum?
prichmond
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Re: Menus on iPhone

Post by prichmond »

Hey,

I just saw this post after I posted a similar issue about the iPad.

Have you managed to solve this issue?
lunagraphica
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Re: Menus on iPhone

Post by lunagraphica »

The response I got from Milonic support was to try their new beta menu system, which is entirely different from the existing menu system.

Based on our own testing and feedback from our users, the current menu just doesn't work reliably on mobile devices.
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Andy
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Re: Menus on iPhone

Post by Andy »

Hi,

Can you please tell me if the menu at milonic.com is any better on you iPhone or iPads?

We have a new release that might help.

Regards,
Andy
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Re: Menus on iPhone

Post by lunagraphica »

No, the menu at milonic.com does not work on iPhone.

Without being too harsh, I'm really surprised at your lack of awareness on this issue.

Most of the site owners I work with now have mobile devices "on their radar." Whether or not they should be worried about this really isn't relevant... they want their site to work on mobile devices.

When the site owner or one of his friends visits the site on their iPhone, iPad, or Android device, and the menus don't work, they get really upset.

Like it or not, this is now part of the web landscape. Just as you need to be developing and testing on the various incarnations of Internet Explorer, FireFox, Safari, Chrome, and Opera, you ALSO need to be testing on all the major mobile devices.

Without a strong and demonstrated commitment to support for these devices, my company won't be able to use your products.
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Andy
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Re: Menus on iPhone

Post by Andy »

it works on my iPhone and my Android phone - which version iPhone are you using?

What exactly is the problem?
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Re: Menus on iPhone

Post by Andy »

UPDATE:

have just found a bug on the latest iPhone that requires you to click 3 times for both submenus to appear and for links to work. This looks like it might be "by design" but why it only happens on iPhone 4 is a mystery.

I'm now trying to find out more information about this but have been unable to at this time.

I'm on it though.
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Re: Menus on iPhone

Post by lunagraphica »

I am personally using the iPhone 4 with AT&T service. I don't know which iPhone or iPad models my clients are using, but I can ask when I get complaints.

I don't think there is a uniform "three clicks" required. I see inconsistent behavior. Some of my clients claim they can't get the menus to work at all. Other sites, not using Milonic menus, seem to work fine.
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Andy
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Re: Menus on iPhone

Post by Andy »

Hi,

I have just released version 5.901 that should help fix all remaining iPhone issues.

Regards,
Andy
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Re: Menus on iPhone

Post by lunagraphica »

Is the new version deployed on the Milonic site so we can try it?
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Re: Menus on iPhone

Post by Andy »

yes, it's up and running right now.
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