Renewed license shows MILONIC link on each submenu

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mfindlay
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Renewed license shows MILONIC link on each submenu

Postby mfindlay » Tue Dec 17, 2013 11:57 pm

Hi, we just renewed a license for shcowell.org and were presented with the download link that showed:

The license details for the menu code files for this download will read:
License Details
Number: 205791
URL: shcowell.org
Type: Professional
Click to download Standard Pulldown Menu for License 205791

But when I clicked on the "Click to download" link, it then took me to a page that read:

The Current Menu Version is Version 5.938
The Domain name that this download has been created for is: Unlicensed, license number 1000

We downloaded that menu, but it has the MILONIC link at the top of each submenu.

Is there a bug on the site? Shouldn't we have received the menu licensed to us?

Thanks!
Mark
mfindlay@whidbey.com

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Ruth
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Re: Renewed license shows MILONIC link on each submenu

Postby Ruth » Wed Dec 18, 2013 3:36 am

Hi,

Perhaps the system had not yet updated to show the license was renewed. Were you logged in under the name that you used when you renewed the license? Either of those issues would cause the license to not show. I would try again logging in again and seeing if the download is now correct. If not post back and I will post to Milonic :)

Ruth

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Andy
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Re: Renewed license shows MILONIC link on each submenu

Postby Andy » Wed Dec 18, 2013 9:25 am

Hi,

Your support had not been updated. email mismatch.

I have now corrected this so if you try again, the licensed menu should be delivered.


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