Strange 404 error

[tigal]

My (licensed) menu works fine since a long time so thats why I always upgrade it.
Yesterday I have implemented a custom 404 page that sends me an email message so that i can track and fix broken links.
I have found out that the menu generates a 404 error with the following link: http://www.mydomain.com:80/'default'
The 404 page do not show up but I gen the message, so something must be an "hidden" call. It happens every time the mouse cursor goes over a menu item that opens a submenu.

Any idea?

I hope I made myself clear...

[Andy]

Hi,

We are most definitely going to need to have a URL so that we can see what the problem is.

Can you provide a link to your website?

Cheers,
Andy

[tigal]

Hi,

We are most definitely going to need to have a URL so that we can see what the problem is.

Can you provide a link to your website?

Cheers,
Andy

please visit http://www.mydomain.com

thanks

[Andy]

When you get the 404 error, what is the page that can't be found.

Like, what's the menu looking for?

I've never seen this before so I can't just come up with an answer yet.

[tigal]

When you get the 404 error, what is the page that can't be found.

Like, what's the menu looking for?

I've never seen this before so I can't just come up with an answer yet.

Yes it is a really strange problem.

Well if you click on any wrong link (i.e. http://www.mydomain.com/fake.asp) you get the 404 custom page and I get an error message reporting the referer page and the requested link.
It happens that every time you go with the mouse cursor on any item that opens a submenu, I get the 404 error, but you do not see the error page, looks like the menu makes a call to a page that does not exist on the server.

Let's make an example: If you visit the page http://www.mydomain.com/contact.asp and you open any submenu, I ge two message for each menu you open, reporting the following:
- Referer page: http://www.mydomain.com/contact.asp
- Requested page: http://www.mydomain.com:80/'default'

The referer page changes accordingly to the page you are visiting, the requested page (http://www.mydomain.com:80/'default') remains the same.

It is driving me nut!

[Andy]

Hi,

Can you please add the following (temporarily) to your 404.php script:

Code: Select all

		$details="";
		while(list($key, $val)=each($_SERVER)){
			$details.="$key - $val \n";
		}
		mail("temp7621@milonic.com","404 Error from ".$_SERVER['HTTP_HOST'],$details);

I'll be able to test it and see what happens

[tigal]

Hi,

Can you please add the following (temporarily) to your 404.php script:

Code: Select all

		$details="";
		while(list($key, $val)=each($_SERVER)){
			$details.="$key - $val \n";
		}
		mail("temp7621@milonic.com","404 Error from ".$_SERVER['HTTP_HOST'],$details);

I'll be able to test it and see what happens

It is ASP not PHP

[tigal]

I have just tried using FireFox 2.0.14 and works fine, so looks like the problem is related to IE7 (Vista SP1) and IE6 (XP SP2).

[tigal]

Andy, I'm just receiveng a lot of errors from UK, I think it is you doing some tests

Yes it's me.

I think I found it.

You have this in your menu data:

pointer='default';

And for some bizarre reason it is causing Internet Explorer to go fetch a page - Anyway, if you remove it, it should help. I think you could also try removing the quotes so that it is like this pointer=default; it's the quotes that is causing the problem.

You also have some image issues. some image setting in your data file are image=menu/ and others are image=/menu/ they should all really be image=/menu/.... - better to be safe.

let me know how it goes.

Cheers,
Andy

[tigal]

YOU DID IT!
It works now, just removed the quotes on the cursor and it works. BTW I have also fixed the images path.

While you are here... I still have a problem with pagematch, the following url are highlight the same:

pagematch=products.asp?cid=12
pagematch=products.asp?cid=123
pagematch=products.asp?cid=1230

I have found a workaround and I write like this:
pagematch=products.asp?cid=12&
pagematch=products.asp?cid=123&
pagematch=products.asp?cid=1230&

Just to let you know.


I'm really amazed by the prompt and professional support, really not easy to get nowadays.

Thanks

Andy, I'm just receiveng a lot of errors from UK, I think it is you doing some tests

Yes it's me.

I think I found it.

You have this in your menu data:

pointer='default';

And for some bizarre reason it is causing Internet Explorer to go fetch a page - Anyway, if you remove it, it should help. I think you could also try removing the quotes so that it is like this pointer=default; it's the quotes that is causing the problem.

You also have some image issues. some image setting in your data file are image=menu/ and others are image=/menu/ they should all really be image=/menu/.... - better to be safe.

let me know how it goes.

Cheers,
Andy