Menu not showing up...

[nbozic]

The menu seems to work great on most operating systems and most browsers. However, it doesn't show up at all if the operating system is Mac OS X (.3.5) while using either MS Explorer 5.2.3 or Safari 1.2.3 browsers.
It does work great on lower versions of Mac OS...

What could be the reason why the menu doesn't show up?

Thanks,

NB

PS: We're using the latest version of Milonic DHTML menu - I just installed it a couple of days ago. http://www.greaterlouisville.com

[John]

Don't know about IE (dumped that piece of junk), but I'm looking at all kinds of menus and sub-menus on chamber.asp right now under Safari. I don't see any problems at all. 10.3.5/1.2.3 (v125.9).

[nbozic]

This is very odd. I saw it for myself - there were no menus at all on that machine. I have no idea what it is...
Is it possible that there are some settings (javascript, security,...) that could prevent the menus from showing up with MAC OS X?

[John]

I doubt security, but JS can be turned off in Safari.

Are all updates installed? A new JS came out last week.

[nbozic]

Yes, I think all updates are installed.
I'm starting to think that this whole thing may be an isolated issue... After all, my co-worker checked the web site at his house, and it worked fine (although he used the exact same operating system and exact same browsers - the problem didn't persist at home). There may be something wrong with his machine at work...

Thanks,

NB

[John]

Given that it's only happening on one machine, I would tend to agree with you. Let us know if you find out anything else.

[Maz]

What am I looking at? Is it the image map? I like that, very nice.

Maybe its the slow loading, I'm on modem.

Okay now I go to 'Living in ...' and there is a horizontal menu.

What menu should I be looking for ... in Safari?

maz

[Ruth]

It's flash, but I really like the look. Even if it does load slow

Ruth

[John]

What menu should I be looking for ... in Safari?

Any Milonic menu (once you get by the Flash). One of his customers was saying he got no menus at all.

[Maz]

The horizontal menu I found on other pages was not on the first page, is that where its supposed to be? Then maybe its slow modem load with flash causing the problem. But since the flash loads it has a menu, so I'm not sure.

maz

[John]

There is no other menu programmed for the Flash page (that I could see).

[nbozic]

It's the menu that you see when you click on the "chamber home" tab. In one persistant instance (on one machine that has mac os x) the menu is not there at all... basically it looks like the page you see when you click on the "community home" tab - no menu at all. Community home is not supposed to have a menu, but chamber home is.
I'm wondering if most people who use mac os x can see the menu, which would be desirable and the current issue would be an isolated incident.

[Maz]

No problem here then, maybe check the settings for js or the js update was not completed correctly.

maz

[John]

I've now looked at it on two different systems from two completely different locations. Still no problems.

[kevin3442]

I've just had time for a quick look. I don't have a mac to test with, but I'd suggest making a few changes in the following lines where you load the menu files:

Code: Select all

<script type="text/javascript" Language="JavaScript 1.3"> 
function search()
	{
		    	if (document.searchform.elements["zoom_query"].value == "") {
		 		alert("Please enter a word or phrase to search for.");
				document.searchform.elements["zoom_query"].focus();
				return false;
}}
if(ns4)_d.write("<scr"+"ipt language=JavaScript src=/menu/mmenuns4.js><\/scr"+"ipt>");
  else _d.write("<scr"+"ipt language=JavaScript src=/menu/mmenudom.js><\/scr"+"ipt>");
</script>

(1) In the opening <script> tag, change JavaScript 1.3 to JavaScript. If you specify a version of JavaScript that the browser does not support, then it'll simply skip that block of code. And of course, if it skips that block of code then the menu code won't be loaded, and... no menu. I don't know what versions your browser supports, but if it's an old or quirky browser maybe it doesn't like 1.3

(2) Remove the definition for your search() function from the <script> block where the menu files are loaded. It shouldn't matter, but sometimes it does. Put that code in its own separate script block (and if the function requires js version 1.3, go ahead and specify the version there). Maybe like so:

Code: Select all

<script type="text/javascript" Language="JavaScript">
if(ns4)_d.write("<scr"+"ipt language=JavaScript src=/menu/mmenuns4.js><\/scr"+"ipt>");
  else _d.write("<scr"+"ipt language=JavaScript src=/menu/mmenudom.js><\/scr"+"ipt>");
</script>
<script type="text/javascript" Language="JavaScript 1.3">
function search()
{
  if (document.searchform.elements["zoom_query"].value == "") {
    alert("Please enter a word or phrase to search for.");
    document.searchform.elements["zoom_query"].focus();
    return false;
  }
}
</script>

Good luck,

Kevin

[Maz]

Wow Kevin has all the goodies.

I thought of one other thing that would help is preloadimages.js

Maybe someone knows where its located?

maz

[John]

(1) In the opening <script> tag, change JavaScript 1.3 to JavaScript. If you specify a version of JavaScript that the browser does not support, then it'll simply skip that block of code. And of course, if it skips that block of code then the menu code won't be loaded, and... no menu. I don't know what versions your browser supports, but if it's an old or quirky browser maybe it doesn't like 1.3

According to his client, all the updates have been applied. That means the JS should be 1.4.2 along with the current Safari. However, I do agree with getting the 1.3 out of there, along with the search.

[nbozic]

Thanks Kevin! I'll definitely try that, it kinda makes sense - it could actually fix the problem.
Also, I'm glad that you (John & Maz) couldn't see any problems with mac os x, which tells me that at least the problem is not "widespread".

Thanks,

NB