Menu keeps vanishing for some users.
Menu keeps vanishing for some users.
Hello,
I've had v.5 running for some time now, and users are reporting that the menu keeps vanishing, sometimes for a day or so, but some people say it goes for long periods of time!
http://www.mini2.com is my main homepage.
These people are using Windows and Internet Explorer (mostly 6).
There seems to be very little logical pattern to this, can anyone please help?
Thanks.
Paul
I've had v.5 running for some time now, and users are reporting that the menu keeps vanishing, sometimes for a day or so, but some people say it goes for long periods of time!
http://www.mini2.com is my main homepage.
These people are using Windows and Internet Explorer (mostly 6).
There seems to be very little logical pattern to this, can anyone please help?
Thanks.
Paul
I see quite a few problems...
1. You are running RC16. Current is RC30, which really puts you behind. Many, many fixes since 16.
2. You are calling /js/milonic_src.js twice in your code. Once immediately after <body>, and again in a <td> a little further down. Not good. I would suggest this...
etc.
3. You are showing "License Number: Un-Licensed" in your code, directly below the statement, "******* PLEASE NOTE: THIS IS NOT FREE SOFTWARE, IT MUST BE LICENSED FOR ALL USE *******". Further, your site appears commercial in nature, and must be licensed with at least a Pro category license (especially for any additional support).
1. You are running RC16. Current is RC30, which really puts you behind. Many, many fixes since 16.
2. You are calling /js/milonic_src.js twice in your code. Once immediately after <body>, and again in a <td> a little further down. Not good. I would suggest this...
Code: Select all
<body>
<SCRIPT language=JavaScript src="/js/milonic_src.js" type=text/javascript></SCRIPT>
<SCRIPT language=JavaScript src="/js/milonic_src.js" type=text/javascript></SCRIPT>
<script language=JavaScript>
if(ns4)_d.write("<scr"+"ipt language=JavaScript src=/js/mmenuns4.js><\/scr"+"ipt>");
else _d.write("<scr"+"ipt language=JavaScript src=/js/mmenudom.js><\/scr"+"ipt>");</script>
<table align=center width="750" border="0" cellspacing="10" cellpadding="0">
<tr>
<td>
<img src="/images/header1.gif" width="730" height="56">
<table width="100%" border="0" cellspacing="0" cellpadding="0" bordercolor="#FFFFFF">
<tr>
<td height="20">
<SCRIPT language=JavaScript src="/js/menu_data.js" type=text/javascript></SCRIPT></td>
3. You are showing "License Number: Un-Licensed" in your code, directly below the statement, "******* PLEASE NOTE: THIS IS NOT FREE SOFTWARE, IT MUST BE LICENSED FOR ALL USE *******". Further, your site appears commercial in nature, and must be licensed with at least a Pro category license (especially for any additional support).
John
This is me:
Account Reference Number: 38790
Date Added on System: Sunday 29th December 2002
Name: Paul Mullett
Company Name:
Address:
Postcode: *******
Country: United Kingdom
Prefered Currency: GB Pound Sterling
VAT Registration Number:
Telephone:
Fax:
Nickname:
Email Address: Paul@mini2.com
Your Website: http://www.mini2.com
Support Type: Professional
Support Expiry Date: Monday 29th December 2003
Support Status: Valid
Support Remaining: 17 days
Receive Newsletter: Yes
Registered on Forum: Yes
Downloads: 3
Date of last download: Friday 12th December 2003
Account Reference Number: 38790
Date Added on System: Sunday 29th December 2002
Name: Paul Mullett
Company Name:
Address:
Postcode: *******
Country: United Kingdom
Prefered Currency: GB Pound Sterling
VAT Registration Number:
Telephone:
Fax:
Nickname:
Email Address: Paul@mini2.com
Your Website: http://www.mini2.com
Support Type: Professional
Support Expiry Date: Monday 29th December 2003
Support Status: Valid
Support Remaining: 17 days
Receive Newsletter: Yes
Registered on Forum: Yes
Downloads: 3
Date of last download: Friday 12th December 2003
It appears it may be a problem relating to Norton Internet Security, as one of the users just installed it when the menu vanished.
The new however is no longer appearing in the correct place (shows top left of page) in Netscape 4.79 on Windows XP. Any ideas? I used your code to position it.
Thanks.
Paul
The new however is no longer appearing in the correct place (shows top left of page) in Netscape 4.79 on Windows XP. Any ideas? I used your code to position it.
Thanks.
Paul
The license fee is a one-time thing. Special priority support (not from here, but direct from Milonic) is extra and yearly. Put your license number back in.Paul_M wrote:I paid for a license, my support said it ran out 20something of December?
http://milonic.com/menuvinfo.php. Don't forget to log in over there. Version 5 will get you the latest release, so it must have been a while since you've been over there. I just checked and RC30 is what's being delivered.Paul_M wrote:Where do I get the latest release? I downloaded "Version 5", is that not the latest?
John
Been hearng many stories lately of strange things happening with Norton in the vicinity.Paul_M wrote:It appears it may be a problem relating to Norton Internet Security, as one of the users just installed it when the menu vanished.
It's your code that does the positioning, not mine. You may need to make adjustments to things like top, left, etc.Paul_M wrote:The new however is no longer appearing in the correct place (shows top left of page) in Netscape 4.79 on Windows XP. Any ideas? I used your code to position it.
John
OK, doesn't appear to be Norton, I've had people disable it and the menu (now the latest version), still doesn't show for them, and some people don't have it and it's not appearing for them either!
Seems very inconsistent too, for example one person is using the same o/s & browser as me, but still cant see it, when I see it fine!
Regards the positioning, it was fine with the old version script and my html code for the page/JavaScript calling, but with the new version script and the HTML code you suggested above the positioning is wrong with the new version (in Netscape 4.79 anyway). It's not in the table it should be/is in all other browser! Any ideas?
Thanks in advance.
Paul
Seems very inconsistent too, for example one person is using the same o/s & browser as me, but still cant see it, when I see it fine!
Regards the positioning, it was fine with the old version script and my html code for the page/JavaScript calling, but with the new version script and the HTML code you suggested above the positioning is wrong with the new version (in Netscape 4.79 anyway). It's not in the table it should be/is in all other browser! Any ideas?
Thanks in advance.
Paul
I don't know about the menu vanishing, but as to the position I have NN4.79 and in your menu_data file you need to put screenposition in
I think it was reading the code you had alignment="left"; for the menu and not the text.
Good luck,
Ruth
Code: Select all
with(milonic=new menuname("Main Menu")){
style=menuStyle;
borderwidth=1;
alwaysvisible=1;
screenposition="center";
align="left";
orientation="horizontal";
Good luck,
Ruth
Made that change, no difference.
Display code is:
i.e. (and Nestape 7.*, Mozilla, Opera etc):
Netscape 4.79
I may be being dense here, but any other suggestions?
Also, the menu still is not there at all for some users?!
Display code is:
Code: Select all
<body>
<SCRIPT language=JavaScript src="/js/milonic_src.js" type=text/javascript></SCRIPT>
<script language=JavaScript>
if(ns4)_d.write("<scr"+"ipt language=JavaScript src=/js/mmenuns4.js><\/scr"+"ipt>");
else _d.write("<scr"+"ipt language=JavaScript src=/js/mmenudom.js><\/scr"+"ipt>");</script>
<table align=center width="750" border="0" cellspacing="10" cellpadding="0">
<tr>
<td>
<img src="/images/header1.gif" width="730" height="56">
<table width="100%" border="0" cellspacing="0" cellpadding="0" bordercolor="#FFFFFF">
<tr>
<td height="20">
<SCRIPT language=JavaScript src="/js/menu_data.js" type=text/javascript></SCRIPT>
</td>
</tr>
</table>
</td>
</tr>
</table>
Netscape 4.79
I may be being dense here, but any other suggestions?
Also, the menu still is not there at all for some users?!
Glad you got the positioning fixed. As to the disappearance. I don't know. Just call me code-illiterate Perhaps there is some kind of weird interaction going in the deep caverns of ie 6 with codes or functions you have on your site and how IE is reading them and those of the menu, or maybe some thing with how your server does things.....remember I said I knew nothing about codes But, there don't seem to be notices from other users of the menu saying that it's disappearing on their site for users of IE6 which seems to indicate something specific to your site. Wish I knew more to help. Good Luck.
Ruth
Ruth