Purchased a license, but can't download full version!

Having problems with DHTML Menu? There is usually somebody here who knows the answer.
Post Reply
NineNine
Beginner
Beginner
Posts: 7
Joined: Sun Feb 01, 2004 4:52 pm

Purchased a license, but can't download full version!

Post by NineNine »

I just purchased a license, but nothing on the website indicates that I own a license, and I can't download the full version. What's up with this?
User avatar
John
 Team
 Team
Posts: 5967
Joined: Sun May 19, 2002 8:23 pm
Location: Phoenix, AZ
Contact:

Post by John »

Did you receive an e-mail from Milonic with your license number? Also, remember you need to log in to the main site before you download so the system knows who you are and which version to send.

Sometimes it takes a few extra days from the time you get the number until it's actually in the database. Hang in there. The folks are swamped with orders.
John
NineNine
Beginner
Beginner
Posts: 7
Joined: Sun Feb 01, 2004 4:52 pm

All fixed

Post by NineNine »

It was taken care of. There was apparently a very big lag with mail, somewhere. I had already made the menu live, and I needed to quickly purchase the full verison to get rid of the extra menu item. Thanks for your help.
Post Reply