Search found 7 matches

by Rafael
Wed May 05, 2004 2:18 pm
Forum: Help & Support for DHTML Menu Version 5+
Topic: Updated Menu not displaying
Replies: 15
Views: 8298

Thanks alot John! This is very helpful information which I did not have before. I will try this in the future.

BTW, I have loaded v5.15 and everything looks good.

Thanks again!
by Rafael
Tue May 04, 2004 9:50 pm
Forum: Help & Support for DHTML Menu Version 5+
Topic: Updated Menu not displaying
Replies: 15
Views: 8298

Right! and that is what you should get. But before I changed it the link was as follows:

http://bsgtrack.fis.adp.com/arsys/apps/ ... d=v096caca.

The users are still seeing this link when they select the menu.

NOTE: that the "viewalias=B1QA" changed.
by Rafael
Tue May 04, 2004 8:25 pm
Forum: Help & Support for DHTML Menu Version 5+
Topic: Updated Menu not displaying
Replies: 15
Views: 8298

The item they were having difficulty with is B1 Update Request under the Client Services option. I changed an item in the url link and that info was never refreshed. That is exactly what I think the problem is; although I have tried walking them through deleting the cache and closing their browser ...
by Rafael
Tue May 04, 2004 8:02 pm
Forum: Help & Support for DHTML Menu Version 5+
Topic: Updated Menu not displaying
Replies: 15
Views: 8298

I would clear your cache and relogin with the info in the previous post.
by Rafael
Tue May 04, 2004 7:39 pm
Forum: Help & Support for DHTML Menu Version 5+
Topic: Updated Menu not displaying
Replies: 15
Views: 8298

You must hover over the following link:

"Submit a New Service Request" to get menu.

Ok, I have downloaded v5.15 and I will apply.

Thanks for the response. I will see if the upgrade will make a difference.
by Rafael
Tue May 04, 2004 7:11 pm
Forum: Help & Support for DHTML Menu Version 5+
Topic: Updated Menu not displaying
Replies: 15
Views: 8298

What I have changed for example is removing one of the menu items from the menu_data.js file. When I visit the site and view the menu the menu displays with the item removed. However, when several clients look at the page the previous menu still displays with the item that was removed.

http ...
by Rafael
Tue May 04, 2004 6:16 pm
Forum: Help & Support for DHTML Menu Version 5+
Topic: Updated Menu not displaying
Replies: 15
Views: 8298

Updated Menu not displaying

I've noticed that with several users that come to the site after I have made a change to the menu it does not display the changes even if they clear out their cache or refresh the screen.

Any ideas?