Warning about Norton's Internet Security, bit of a blog.

Having problems with DHTML Menu? There is usually somebody here who knows the answer.
User avatar
Andy
Milonic
Milonic
Posts: 3308
Joined: Sun May 19, 2002 8:23 pm
Location: Menu Developer
Contact:

Warning about Norton's Internet Security, bit of a blog.

Post by Andy »

It seems Norton Security, in their infinite wisdom, have decided to add keyword blocking to their "Pop-Up Blocker" and "Ad Blocker" as part of the Norton Internet Security Suite 2004 that will unfortunately break some menus. In fact it will probably break pretty much any JavaScript or DHTML that use certain keywords.

One of the keywords at fault is "Sponsor". I know this because I've just spent 2 painful hours trying to figure out why the menu failed but only with certain menu data files. After picking out all of the code bit by bit I finally found the culprit. It's a bloody good job there was only one problematic keyword otherwise I'd probably still be debugging the thing this time tomorrow and I'd have missed the footie :evil:

Anyway, after closer inspection of the internet, courtesy of my good friend Google, I found that this is a growing problem and something that is going to cause, not just us here at Milonic, but many many other web developers and web designers problems. All you hard work may be ruined by some lazy internet security code.

The reason for this is the way Norton Internet Security changes the content of your web pages without even asking first. This, in my humble opinion, is very naughty indeed. I mean, yeah, do something to stop these awful adverts by all means. One prime example is http://www.itv.com I simply HATE that website, every time I go there I'm just about to select a link when bosh, an advert for toilet paper appears and I've gone and bloody well clicked it by mistake. That to me is possibly fraud. I'm taken somewhere I had no intention of going and somebody has got richer in the process. After all said and done though it's just another way of spamming people and us unfortunate web surfers are just left to get on with it, which we do because we are all too busy to do anything about it.

Also, take note that those of you who make money from Google Ad Words may suffer too. Why? because it's blocking those adverts as well. I'm sure Google will find a fix soon but for now Norton are pissing everybody off it seems.

If anybody knows what the keywords are we could maybe post something here so that people don't use them in their menus. It's no good asking Symantec though they will probably just tell you it's a secret.

Sorry that this turned out to be a bit of a blog but this stuff REALLY annoys me. Like the fact that people can't edit the menu out of the box in Macromedia Contribute because it doesn't support IFRAMES. Er, hello that's part of the W3C HTML standards http://www.w3.org/TR/REC-html40/present ... tml#h-16.5 because of this we are just left to pick up the pieces after the bigger boys have busted our toys. We always bounce back though ;)


Cheers
Andy
Last edited by Andy on Tue Jan 04, 2005 8:39 pm, edited 2 times in total.
User avatar
Andy
Milonic
Milonic
Posts: 3308
Joined: Sun May 19, 2002 8:23 pm
Location: Menu Developer
Contact:

Post by Andy »

Oh and another thing.

Don't save any file with the name "emailtext.txt"

I did this, with Norton Internet Security running, and it stopped me from saving the file. It complained about it being a Trojan. Come on, it's a text file for heaven's sake :}

- Andy
User avatar
John
 Team
 Team
Posts: 5967
Joined: Sun May 19, 2002 8:23 pm
Location: Phoenix, AZ
Contact:

Post by John »

Norton continues to amaze me (I should know better by now), and just slides deeper down my pit of never-use-again products. Anybody care to join me? There's better stuff out there, anyway.
John
User avatar
Ruth
 Team
 Team
Posts: 8763
Joined: Thu May 15, 2003 5:02 am
Location: Yucaipa, CA
Contact:

Post by Ruth »

I'll join you, John. Or you can join me since I got rid of them in '99. I don't really understand about the blocker and key-words, but I don't have anything set to do anything on my computer. I don't really go anyplace to worrry about it...just Milonic and ya'll are nice guys, never pop up anything in my face. :D

Ruth
User avatar
fredlongworthhighschool
Mega Advanced
Mega Advanced
Posts: 362
Joined: Fri Jun 27, 2003 11:34 am
Location: Manchester, England.
Contact:

Post by fredlongworthhighschool »

Standards just seem to be dropping everywhere.

Norton products just get slower and slower. I think their answer to protecting your computer is to hinder it's operation to infuriate you so much that you turn your machine off.

Adverts are getting worse, especially the transparent ones which pop up and deliberately cover links.

The trouble is that companies are now forcing us to have what they want us to have rather than what we want.
Andy Davis
Web Designer & Smartboard Manager

Fred Longworth High School, Manchester, England.
User avatar
Andy
Milonic
Milonic
Posts: 3308
Joined: Sun May 19, 2002 8:23 pm
Location: Menu Developer
Contact:

Post by Andy »

Norton products just get slower and slower
I remember Norton's stuff back in the good old DOS days. Their speed-disk and undelete programs were legendary. At the time they were absolute master pieces and Norton was my hero until one day I snook a peek into the executable code. I was shocked to that most of Norton's software written by a guy named Brad? Gasp :!: "You mean Peter Norton doesn't actually develop the software?" - Seems he's just the marketing guy. Come back Brad all is forgiven ;)
Adverts are getting worse, especially the transparent ones which pop up and deliberately cover links.
That's why I'm so happy that Microsoft are finally taking this problem into their own hands.

With Service Pack 2 (SP2) for Windows XP. This will be done by default in Internet Explorer so this means that people will not need software such as Norton's adblocker which for us is a good thing because Microsoft have taken just a little more care to ensure that their software doesn't break everybody's web site.

-- Andy
User avatar
John
 Team
 Team
Posts: 5967
Joined: Sun May 19, 2002 8:23 pm
Location: Phoenix, AZ
Contact:

Post by John »

Andy wrote:...because Microsoft have taken just a little more care...
Microsoft? More care?!? My - what have we been drinking today... :?: :D
John
User avatar
Andy
Milonic
Milonic
Posts: 3308
Joined: Sun May 19, 2002 8:23 pm
Location: Menu Developer
Contact:

Post by Andy »

I've had no alcohol for several days now so I'm completely sober 8O

When I say that "Microsoft have taken more care" in relation to Norton they have. Making sure at least they don't mess about with anybody's carefully written HTML is just being more courteous :P

-- Andy
User avatar
fredlongworthhighschool
Mega Advanced
Mega Advanced
Posts: 362
Joined: Fri Jun 27, 2003 11:34 am
Location: Manchester, England.
Contact:

Post by fredlongworthhighschool »

Andy wrote:I've had no alcohol for several days now so I'm completely sober 8O

When I say that "Microsoft have taken more care" in relation to Norton they have. Making sure at least they don't mess about with anybody's carefully written HTML is just being more courteous :P

-- Andy
I think MS are more concerned at the minute with Linux pinching their customers! The UK "Truth about Open Source" tour is a farce.
Andy Davis
Web Designer & Smartboard Manager

Fred Longworth High School, Manchester, England.
User avatar
Andy
Milonic
Milonic
Posts: 3308
Joined: Sun May 19, 2002 8:23 pm
Location: Menu Developer
Contact:

Post by Andy »

The UK "Truth about Open Source" tour is a farce.
How come?
Swetsenegger
Super Advanced
Super Advanced
Posts: 32
Joined: Sun Jun 13, 2004 11:05 pm
Location: Rotterdam, The Netherlands
Contact:

Post by Swetsenegger »

Norton (and all other security software) sucks.

Why? Well, it's save indeed, but end-users have no clue what the software is doing.

I'm a technical manager for one of the bigger european companies which manufacter routers for home use. And one of the big issues is the fact the firewall software block the LAN access to the gateway.

Try to explain to somebody who's barely capable to find the start button in windows how to add a gateway address as trusted site to Norton Internet Security.

It's a pain.
User avatar
Andy
Milonic
Milonic
Posts: 3308
Joined: Sun May 19, 2002 8:23 pm
Location: Menu Developer
Contact:

Post by Andy »

Try to explain to somebody who's barely capable to find the start button in windows how to add a gateway address as trusted site to Norton Internet Security.

It's a pain.
I can imagine - We have the same problem with the menu. When a user complains that the menu fails they immediately assume it's the menu at fault. Trying to tell them it's their Internet Security software causing it they then say it's still a bug in the menu. It's a no win situation for all of us.

The worst part of it is that the developers behind the software have absolutely no intention of changing things. I mean, why should they? Their software works, it's tough luck for the rest of us.

Cheers
Andy
Maquil
Beginner
Beginner
Posts: 2
Joined: Fri Jul 16, 2004 12:53 pm

Norton keywords

Post by Maquil »

Hi,

Do you have a list of words we should be careful with using it in a Milonic menu apart from 'Sponsor'? You wrote "One of the keywords at fault is "Sponsor"." which seems to indicate there are more of them?

Bye,

Maquil
User avatar
dahazeman
Beginner
Beginner
Posts: 9
Joined: Thu Jul 15, 2004 8:41 pm

Post by dahazeman »

"Advertising"

That's another bad word, according to Norton/Symantec.

http://milonic.com/forum/viewtopic.php?t=4582

Gotta love Norton eh? :x NOT
sjp1966
Advanced
Advanced
Posts: 15
Joined: Mon Jul 26, 2004 9:41 pm

Post by sjp1966 »

John wrote:Norton continues to amaze me (I should know better by now), and just slides deeper down my pit of never-use-again products. Anybody care to join me? There's better stuff out there, anyway.
What stuff out there is better? i use NIS 2003 and never had any problems. but if there is a bettter firewall and antivirus out there then i would be keen to hear of it.
Steve P
User avatar
fredlongworthhighschool
Mega Advanced
Mega Advanced
Posts: 362
Joined: Fri Jun 27, 2003 11:34 am
Location: Manchester, England.
Contact:

Post by fredlongworthhighschool »

sjp1966 wrote:What stuff out there is better? i use NIS 2003 and never had any problems. but if there is a bettter firewall and antivirus out there then i would be keen to hear of it.
I'd strongly recommend Zone Alarm Pro. I use that along with McAfee and never had a problem. I used to use Norton products for many years previously.
Andy Davis
Web Designer & Smartboard Manager

Fred Longworth High School, Manchester, England.
User avatar
John
 Team
 Team
Posts: 5967
Joined: Sun May 19, 2002 8:23 pm
Location: Phoenix, AZ
Contact:

Post by John »

fredlongworthhighschool wrote:
sjp1966 wrote:What stuff out there is better? i use NIS 2003 and never had any problems. but if there is a bettter firewall and antivirus out there then i would be keen to hear of it.
I'd strongly recommend Zone Alarm Pro. I use that along with McAfee and never had a problem. I used to use Norton products for many years previously.
I'll very strongly second Andy's reply.
John
User avatar
Zukiwi
Beginner
Beginner
Posts: 2
Joined: Mon Aug 02, 2004 5:53 pm
Location: Montréal
Contact:

Post by Zukiwi »

I use NIS 2004, and I have been having trouble from day one: We though it would be good as with NIS 2003, we never did have any issues:

NIS 2004 issues we've encountered;

Firewall - FTP issues, browsing issues (appeared after some updates)

Results: no longer using NIS Firewall

Anti-Spam: (appeared after an update) Stops all incoming mail ;-) not just spam :}

Result: no longer using NIS anti-spam

Ad blocking: - Prevents some website from loading ie: new allmusic.com website

Results: no longer using ad blocking

This aside from issues with Outlook from the start, (it hates multiple users and gives a'visual basic errors') and some other issues with voice recognigtion thing (which you need to disable in windows XP). MSN Messenger issues (you need to disable it) I'd say that NIS 2004 is NOT a good buy.

Moral of this NIS 2004 story: It is the same as a high tech dishwasher, the more buttons, the more issues, the less effective.
User avatar
Andy
Milonic
Milonic
Posts: 3308
Joined: Sun May 19, 2002 8:23 pm
Location: Menu Developer
Contact:

Post by Andy »

Sheesh, it's not looking good is it?

Come on Symantec, you can do better than this.

-- Andy
User avatar
John
 Team
 Team
Posts: 5967
Joined: Sun May 19, 2002 8:23 pm
Location: Phoenix, AZ
Contact:

Post by John »

Andy wrote:Come on Symantec, you can do better than this.
Or maybe not... :roll:
John
Post Reply