expired support question

Having problems with DHTML Menu? There is usually somebody here who knows the answer.
Post Reply
jptilkes
Super Advanced
Super Advanced
Posts: 37
Joined: Thu Jun 13, 2002 3:01 pm

expired support question

Post by jptilkes »

My company purchased a reseller license over a year ago, so the support is now expired.

Until today, I have only needed to use 3 of those 10 licenses.

I went to Milonic.com to add another site and get the appropriate download (with all the licensing info filled in) but not only does the 'My Licenses' page tell me that I am not able to edit the license details, it won't let me download anything.
The error I get when I attempt to edit the site info is:
As a sub user you are non permitted to edit the license details

Please contact the main licensed user to change the license.
I will try to get my company to spring for a renewal, but shouldn't I be able to continue to use the version I had while current on support? How would I go about being able to use my other 7 licenses.

Thank You
Jeff Tilkes
User avatar
John
 Team
 Team
Posts: 5967
Joined: Sun May 19, 2002 8:23 pm
Location: Phoenix, AZ
Contact:

Post by John »

Drop a note explaining the situation to martyATmilonicDOTcom. She'll handle things.
John
Post Reply