Please note that official support for this menu version has now ceased. There are still plenty of users, though, and the forum is still running. Some of our long-time users may be able to help you out.
I am starting to get calls from users saying that they cannot see the menu. I have read that Norton/Symantec Internet Security software is causing this problem. Some of my users have disabled security and can now see the menu but this is not a good solution.
I updated menu to 3.5.15 which I thought was supposed to correct the problem but it doesn't seem to have worked.
Is anybody familiar with this problem? Does anybody know if there are particular settings in Norton/Symantec that are causing this?
Haven't had this problem myself, but if I understand the version info comments correctly, it isn't enough just to install the updated mmenu.js file. You also have to replace the line in the menu_array.js file that starts the menus (the one at the top, whose comment indicates that "The following line is critical..."). Replace that line in your current menu array file with the same line from the menu_array.js in the v3.5.15 zip. You'll notice a slight change in that line, which breaks the output of the <script> tag into two strings, presumably to get around the firewall problem.
I am having a similar problem, in that I recently installed EZ Trust Firewall from Computer Associates. I updated to 3.5.15 my menu_array files (I have two) for my website [url]http:www.dracoblu.com[/url], and I am getting an object expected error that varies from page to page within the site. I am not having display or obvious functioning issues with the menu itself. Any help would be appreciated.
