Support request

Please note that official support for this menu version has now ceased. There are still plenty of users, though, and the forum is still running. Some of our long-time users may be able to help you out.
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gregorr
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Support request

Post by gregorr »

I paid for, and am using, version 3.3.19 and I am having problems.

1) Am I entitled to a version upgrade?
2) Viewed on some PCs the - character (in anti-spam) causes that one drop-down menu where it appears to be 3 text lines tall instead of 2 like the rest of the menu. On other PCs it doesn't do this. Perhaps I should substitute some code for the dash as   is substituted for a space?
3) No matter what site page is active the menu option for HOME is always colored as though I am on the home page. this means sometimes the menu displays ambiguous highlighting.

Some of the code in question is included below.

Thank you very much
Rich




,"<BR>Home","http://statenislandtechservices.com/",,"Back to the home page",1 // "Description Text", "URL", "Alternate URL", "Status", "Separator Bar"
,"Internet&nbsp;access<BR>&&nbsp;data&nbsp;security","show-menu=internetworking",,"",1
,"&nbsp;Web&nbsp;site&nbsp;hosting<BR>&&nbsp;anti-spam&nbsp;email","show-menu=hosting",,"",1
,"Premises&nbsp;security<BR>&&nbsp;remote&nbsp;control","show-menu=security",,"",1
,"Support&nbsp;options<BR>&&nbsp;other&nbsp;services","show-menu=options",,"",1
,"<BR>Hardware","show-menu=hardware",,"",1
,"Policies<BR>&&nbsp;Links","policies.htm",,"Policies and favorite links",1 // "Description Text", "URL", "Alternate URL", "Status", "Separator Bar"
,"<BR>Games","games.htm",,"Play some games!",1 // "Description Text", "URL", "Alternate URL", "Status", "Separator Bar"
])
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John
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Post by John »

1. Yes, you are. As you are roughly 29 versions behind :roll: I would strongly suggest updating your setup. 3.5.15 is current.

2. There should be no problem with a '-' character in the menu. Check it again after updating.

3. Same as last half of #2.

The short piece of code you posted really isn't of much help. We almost always need to see your whole array, so posting a URL is requested.

Also, there is no need to use &nbsp; for normal word spacing. A plain old space will work just fine.
John
gregorr
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Post by gregorr »

I will upgrade my software tonight.. Thanks for the input!
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John
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Post by John »

Let us know the outcome.
John
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